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About FedEx

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Domestic Services

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Next Morning Delivery, Next Day Delivery, Second Day Delivery

Fast, time-definite, reliable domestic service, with a money-back guarantee:

  • Speed priority: Shipments picked-up before the cut-off time will be delivered either on the next- or second- business day. *
  • Coverage expansion: Mass coverage of more than 400 cities in China.
  • Enhanced customer experience: Money Back Guarantee** and real-time online tracking available.
  • Various value-added services: Return Proof of Delivery, Declared Value for Carriage and Cash on Delivery options.

* Our premium service will provide you with the latest cut off time possible, the shortest transit time for your shipment and the earliest delivery time possible. For details, please call our Customer Service.

** Subject to relevant terms and conditions.

General Delivery

Economical, reliable and flexible domestic service:

  • Weight options: Medium- or heavy-weight packages, specializing in packages weighing more than 5kg. *
  • Coverage: Coverage expanded to most major cites in China.
  • Ideal for shipments that cannot be delivered by air such as liquids, powders and lithium batteries (Please note that goods classified as dangerous goods are not shipped via General Delivery).
  • Non time-definite packages: Delivery within two-four days. **

* Rates start from 5kg.

** Delivery time is based on origin, destination and day of delivery. For nontime-definite delivery service, the Money Back Guarantee is not applicable. For details, please call our Customer Service.

China Regional Hub (Hangzhou)

Facility name:FedEx Express China Regional Hub
Location:Hangzhou International Airport
Area:9,300 square meters
Sort capacity:9,000 packages an hour
Cities served:More than 400 cities throughout China
Aircraft currently in operation:Three B-737 cargo aircraft (through a service agreement with YRE)
Aircraft operation capacity:30,000 lb. payload
Flight schedule:Arrival – midnight Departure – 02:00
Associated truck fleet:More than 900 FedEx-branded trucks
Technology deployed:FedEx deploys state-of-the-art technology at the new hub to support real-time package tracking and tracing. Every package is scanned up to 10 times, so package status is available to customers, anywhere in the world FedEx has put into operation an innovative, GSM (Global System for Mobile communication) dispatch system and trackers